Reviews & Customer Follow-Up | Ruckley Web Solutions
Reviews & Customer Follow-Up

Turn Every Job Into a 5-Star Review and a Repeat Customer

Automated follow-up sequences that request Google reviews, send service reminders, and keep your customers coming back — all without you lifting a finger.

More Reviews. More Repeat Business. Zero Effort.

Most tradespeople do great work but never ask for a review — and never follow up after a job. We automate both. Every customer gets a friendly message asking for a Google review, then smart follow-up sequences that bring them back for their next service, MOT reminder, annual boiler check, or whatever applies to your trade.

  • Automated Google review requests after every job
  • Service reminders that bring customers back automatically
  • Appointment reminders to eliminate no-shows
  • SMS and email follow-up sequences
  • Custom messaging tailored to your trade
  • Higher Google ranking from more reviews
  • Review monitoring and notification alerts
Customer reviews and follow-up automation
How It Works

Automatic Reviews and Repeat Customers — Every Time

1

Job Completed

As soon as a job is marked complete in your system, the automation kicks in. Your customer gets a personalised message thanking them and asking for a Google review — sent at the right time, every time.

2

Reviews Come In

Because the request is sent automatically while the job is fresh in their mind, far more customers leave a review. More reviews means higher Google rankings and more trust from new enquiries.

3

They Come Back

At the right interval — whether that's 6 months, 12 months, or annually — your customer gets a reminder about their next service. One-off jobs become repeat customers without you doing anything.

Start Getting More Reviews and Repeat Business

Book a free call and we'll show you exactly how the follow-up system works for your trade.

Book a Free Call